Build Unconscious Rapport
Rapport is a deep and unconscious state of trust and responsiveness with another person or people. Rapport creates a sense of connection in which all things are possible. Rapport is based on the observation that people who are like each other like each other. Building rapport unconsciously will break down trust barriers much faster and enable a deeper connection in order to make a solid relationship.
Language was developed so people could communicate more effectively with each other to get their point across. Often times we are surprised when the meaning of their message is not understood, even when they have chosen all the right words.
By developing the skill of rapport, individuals no longer need to rely on merely words to clearly communicate a message. Rapport is created by using all levels of communication to create a bond of familiarity. Communication is accomplished through the words we use, the tonality we use and our body language.
The key to creating unconscious rapport is to understand how people communicate and then communicate to them with words that match their style of communicating and through matching and mirroring of body language.
People receive information in 4 ways; Visual, Auditory, Kinesthetic and Auditory Digital. If you are visual and someone attempts to use words that would appeal to an auditory person (that sounds good vs that looks good) you won’t receive or understand the information as well as if they would have communicated in the way you receive information.
Matching and mirroring is doing something the other person is doing either in revers order or being the mirror image of someone. In other words, matching or mirroring their body language. If they cross their arms, you either match them or mirror them in a subtle way to build rapport.
This is only a basic overview of these concepts. It’s a much deeper and complex topic than there’s space for here. If you would like more information about this, please follow up with us at Eldonna@thinklikeanegotiator.com.
See you next week!
Eldonna Lewis Fernandez, MSgt USAF Retired